Distrelec Cookie Policy
We are Distrelec Ltd (company number: 10698604) ("Distrelec", "we", "us" or "our"), whose registered office is 7th Floor, 2 St Peter's Square, Manchester, M2 3AA, United Kingdom. Distrelec is the owner and operator of the Distrelec websites, except where you are located in Germany or Latvia. Our websites use cookies and other similar tracking technologies, such as plugins, scripts and tags (which we collectively refer to as "cookies" in this Cookie Policy) to give you the best online experience. Where you are located in Germany, the owner and operator of the Distrelec website is Distrelec Deutschland GmbH (company number: DE327794023) whose registered office is Lise-Meitner-Str. 4 DE-28359 Bremen.
Where you are located in Latvia, the owner and operator of the Distrelec website is Elfa Distrelec SIA (company number: 40003461829) whose registered office is Krišjāņa Valdemāra iela 62, Rīga, LV-1013.
By giving your consent to the setting of non-essential cookies for enhanced functionality, measurement and optimisation, personalised content and advertising cookies via our cookie consent banner, you allow us to use such cookies in accordance with the terms of this policy.
What is a cookie and how does our website use them?
A cookie is a file containing a piece of data (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser when you visit a website. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies do not contain any information that personally identifies you, but personal information may be linked to the information stored in and obtained from cookies. We may use the information we obtain from your use of our cookies for the following purposes:
- To recognise your computer when you visit our website
- To improve the website’s usability
- To analyse the use of the website
- To manage the website
- To avoid fraud and increase the security of the website.
- To personalise our website for you (e.g. by providing targeted news that might be of interest you)
- To track you as you navigate our website, and enable the use of certain functionalities (e.g. add/remove products to and from the order basket, completing a purchase within checkout, etc.)
- To remember you when you return to our website (e.g. if you add products to the order form but decide not to complete a purchase during that visit, we save the order form reference number in a cookie so that we can retrieve it for your next visit)
- To show you advertisements on our website and third-party websites, based on browsing activity on our website
You can adjust your settings for cookies on our website or revoke/give your consent to the setting of non-essential cookies (cookies which are not strictly necessary) at any time via our cookie consent banner – ‘Privacy/Cookie Settings’ link in the website footer. We've provided some further information about blocking and deleting cookies at the bottom of this policy.
What types of cookies does our website use?
There are three different types of cookies that we use:
- Session cookies
These are temporary files that are only activated during your visit (session) to our website. Normally your browser deletes such cookies as soon as you close it.
- Persistent cookies
These files are active after the browser session ends (example: when you register on a website and then later come back and visit it again, the website has learned who you are and displays a corresponding welcome message). Such behaviour is made possible by persistent cookies.
- Third party cookies
When you use our website, cookies from third-party providers may be transmitted to you. If you visit a website that has embedded content, such as YouTube videos for example, these websites may transmit cookies to you. Distrelec does not monitor the settings of such cookies. We recommend that you ask for more information about these cookies on the websites of such third-party providers, and find out the corresponding options for managing them.
Below is a list of the individual cookies used on our websites with an explanation of what each one is used for.
Cookies provided by Distrelec are installed on your devices for a maximum of 12 months (see further detail in the table below as to the duration of each different cookie type). However, cookies provided by third parties will have their own expiry date. Please refer to the third party cookie policy on their website for more information on this.
| Cookie type | Service | Purpose |
|---|---|---|
| Enhanced functionality | ||
| Also known as “functionality cookies,” these cookies allow a website to remember choices you have made in the past, like what language you prefer, what region you would like weather reports for, or what your user name and password are so you can automatically log in. | ||
| Google GStatic | Google uses this domain to off-loaded static content (JavaScript code, images and CSS) to a different domain name in an effort to reduce bandwidth usage and increase network performance for the end user. gstatic.com is a cookieless domain to deliver static content for Google. One benefit of hosting static components on a cookie-free domain is that some proxies might refuse to cache the components that are requested with cookies. | |
| Parcel Labs | Distrelec partner with Parcel Labs to provide a seamless delivery experience. These cookies enable us to track your session in relation to your order and delivery options. | |
| Measurement and optimisation | ||
| Also known as “performance cookies,” these cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited. | ||
| Google Analytics | Google Analytics cookies allow Distrelec to collect information about how visitors use the Website . They keep track of when a visitor enters and leaves the Website and what pages they view and actions they perform. They also allow Distrelec to improve the relevancy of product recommendations (e.g. in advertisements) on other websites. See the section on Google Analytics below for further detail. | |
| Productsup | Productsup cookies are data stored by the Internet browser on the user's computer system. The cookies can be transmitted to a page when they are accessed and thus allow an assignment of the user. Cookies help to simplify the use of websites for users. | |
| Google Apps | Google Apps cookies are used to maintain a user’s preferences, to maintain and enhance a user’s experience during a specific browsing session and to improve the performance of Google services. | |
| Microsoft Clarity | It helps Distrelec understand how users view and use our website across all modern devices and browsers and also gather user insight and feedback on how people use our site. These cookies will expire after one year. | |
| SightMill | SightMill is used to get customer feedback on their experience of using the website so we can improve customer satisfaction and simplify the process of shopping with us. | |
| Optimizely | Optimizely is a tool used by Distrelec for A/B testing to optimise our website content for improved user experience. | |
| Personalised content and advertising | ||
| These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies also allow us to track whether you have placed an order with us after clicking on an advertising placed by us on other websites, which allows us to pay a provision to the respective website publisher. These cookies can also share that information with other organizations, such as affiliate marketing partners or advertisers. These are persistent cookies and almost always of third-party provenance. | ||
| Wistia Videos | This cookie is placed by our video hosting site Wistia and is used to support video functionality that may be found throughout the website. In addition to keeping track of the website visitor's position in a video should playback be interrupted, this cookie also notes user behaviour regarding the video itself. | |
| Vimeo | Vimeo OTT sets first-party, essential cookies to enable certain features and remember your preferences. For example, cookies keep you logged in, allow you to purchase items, and maintain your language and volume settings. | |
| These cookies allow Distrelec to track your journey when you click through to the site from adverts externally. | ||
| Google Ads | These cookies allow Distrelec to show you relevant adverts when you navigate away from the site, also to track your journey when you click through to the site from external adverts. | |
| Facebook Custom Audiences | These cookies allow Distrelec to show you relevant adverts when you navigate away from the site, also to track your journey when you click through to the site from external adverts. | |
| Google Doubleclick | These cookies allow Distrelec to track your journey when you click through to the site from adverts externally. | |
| Push Engage | Distrelec uses this to get the status of the subscriber. It includes domain pushengage.com | |
| Reevoo | These cookies allow us to integrate into our website customer reviews of our products left on the Reevoo website. | |
| These cookies allow Distrelec to show you relevant adverts when you navigate away from the site, also to track your journey when you click through to the site from external adverts. | ||
| Bing | These cookies allow Distrelec to show you relevant adverts when you navigate away from the site, also to track your journey when you click through to the site from external adverts. | |
| YouTube | YouTube is used by the Distrelec to store and show video content. These cookies are set by YouTube to track usage of its services. The YouTube Cookies are only installed when you press play. | |
| Google Signals | Google Signals provides us with insights on how users behave across multiple devices and enables us to create more effective cross-device remarketing campaigns, helps us to better understand the customer journey. | |
| Facebook Conversion API | The Facebook Conversions API allows us to send website and offline events directly to Facebook, giving us a more complete view of our customers' behaviour and allowing us to optimize our Facebook ads for better performance | |
| StackAdapt | Distrelec uses StackAdapt, a programmatic advertising platform, to deliver personalized and relevant ads to users based on their browsing behavior and interests, enhancing their online experience and helping them discover products and services that meet their needs. | |
| Bloomreach | Bloomreach is a marketing system that allows Distrelec to collect information about how visitors use the Website. It uses customer data, such as name, company name, email address, and events such as when a visitor places a sales order, enters or leaves the Website, what pages they view and actions they perform. It allows Distrelec to provide information that is relevant to our customers in marketing emails and on our websites. | |
| Strictly necessary cookies | ||
| These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Cookies that allow web shops to hold your items in your cart while you are shopping online are an example of strictly necessary cookies. These cookies will generally be first-party session cookies. | ||
| Fusion | Fusion is an AI-powered technology for search, navigation, merchandising, personalization and recommendations. Most of the cookies "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. Cookies help website more user-friendly, efficient, and secure. It is used to track clicks, carts and checkouts. | |
| FactFinder | FACT-Finder is an AI-powered technology for search, navigation, merchandising, personalization and recommendations. Most of the cookies "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. Cookies help website more user-friendly, efficient, and secure. It is used to track clicks, carts and checkouts. | |
| Javascript Crypto Library | These cookies are used to maximize network resources, manage traffic, and protect customer's sites from malicious traffic. | |
| Distrelec | We use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. | |
| Ensighten | Ensighten is a container tag management system. It addresses the problems associated with site tagging and tracking of online marketing campaigns by providing universal, or server side, tag solutions. Sometimes we'll advertise on 3rd party websites. Ensighten Cookies are used to help us and our advertisers see which advertisements you click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable. | |
| Component Search | Triggered as part of traceparts integration (if this is not accepted then the footprint icon is not displayed). It includes componentsearchengine.com domain | |
| Traceparts | Traceparts uses cookies to recognize user’s device so he does not have to give the same information several times during one task. It also analyse data to help TraceParts understand how people interact with services so the Company can make them better and whom Measure the number of people using the Website | |
| Rapidspike | we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. | |
| Google ReCaptcha | These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes. | |
| distrelec.de | We use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. | |
| nexus.ensighten.com | Ensighten is a container tag management system. It addresses the problems associated with site tagging and tracking of online marketing campaigns by providing universal, or server side, tag solutions. Sometimes we'll advertise on 3rd party websites. Ensighten Cookies are used to help us and our advertisers see which advertisements you click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable. | |
| Incapsula | Incapsula DDoS protection and web application firewall cookie. Cookie is set to allow a visitor to receive site content from one out of multiple servers as the visitor browses the site. cookie is set to allow a visitor to receive site content from one out of multiple servers as the visitor browses the site. Allows the visitors session to be maintained. Cookie is removed after browser is closed while some persisted for 12 months. | |
| It is used to determine if a user will receive a captcha. Something which is used for bot protection | ||
| Piwik | This cookie stores unique ID of the user. It is used to recognize visitors and hold their various properties. It counts and tracks the pageviews. By default it expires after 13 months, but it can be changes. | |
| CHEQ | CHEQ's advanced bot mitigation technology is aimed at reliably distinguishing between human and computer-generated activity. CHEQ's cookies are used to identify and block fraudulent access to our website. The cookies are not used for any other purpose and do not contain any personal data. For more information, please see our Privacy Policy | |
Cookie Preferences
You can adjust your settings for cookies and withdraw your consent for non-essential cookies on our website at any time via our cookie consent banner, which you can find in the footer of our website.
For more information relating to the use of cookies on websites, including how to block or delete cookies, visit www.allaboutcookies.org. We have also set out some useful guidance below to help you block or delete cookies if you use Internet Explorer or Mozilla Firefox. As explained above, however, blocking or deleting all cookies will have a negative impact on the usability of our website.
Updating cookie consent
To update your cookie consent, please click the ‘Privacy/Cookie Settings’ link in the website footer.
Blocking Cookies
Most browsers allow you to refuse to accept cookies. For example (at the time the policy was drafted):
In Internet Explorer you can refuse all cookies by following the instructions at https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d.
In Mozilla Firefox you can block all cookies by following the instructions at https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox.
Deleting Cookies
You can also delete cookies already stored on your computer:
In Internet Explorer, you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835).
In Mozilla Firefox, you can delete cookies by following the instructions at https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox.
Google Analytics
If you have given your consent to the setting of measurement and optimisation cookies, on this website and its mobile applications, data is collected and stored by Google Analytics, a web analysis service provided by Google Ireland Limited. It is used to form user profiles under pseudonyms. Cookies are used as part of this. Google Analytics collects the following personal data: Online identifiers, including cookie identifiers, Internet Protocol addresses and device identifiers and client identifiers. The data generated by these cookies (including your shortened IP address) is transmitted to a Google server and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for us and to generate further analysis and evaluations related to the use of our website and your internet usage for the improvement and effective design of our websites and product range. Google may also link this data to other data about you, such as your search history, personal Google account, usage data for other devices, and other data that Google has stored about you. Data stored by Google Analytics is stored for a period of up to 26 months. After this time, only aggregated statistics are stored by Google Analytics.
We only use Google Analytics if you have given your consent via our cookie banner. In some cases, please note that the aforementioned data and information may be transferred from Google to third countries where Google’s data centres are located or from which processing takes place and such third countries – such as the USA - do not have an adequate data protection level on the basis of a decision of the European Commission. We have concluded the EU contractual clauses with Google which also include a variety of standard technical and organizational measures to ensure the security of your personal data.
On this website, we also use a so-called re-targeting technology to collect and save information about the surfing behaviour of the website visitor in anonymised form. In some cases, website activity data captured through Google Analytics is used to optimise this process. This data is stored on your computer using so-called "cookie" text files. The technology applies an algorithm to analyse the surfing behaviour, and can then display targeted product recommendations as interest-related ad banners on other websites (known as publishers). In no instance can this data be used to personally identify the visitors to this website. The collected data is used solely to improve the offer. There is no other use or passing on of the data to third parties.
For this website, you can revoke your consent to the tracking by Google Analytics at any time by adjusting your settings in our cookie consent banner, which you find in the footer of our website. You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google. The following link will take you to the corresponding plugin: tools.google.com/dlpage/gaoptout.
Embedding of social plugins
Social plugins for Facebook, Google and others are used on our website. Our internet site thus displays a "+ 1" or "f" or "Thumbs up" button. These are offered by the US American firms Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) and Facebook Inc. (1601 S California Ave, Palo Alto, CA 94394 USA)
Only when you click on the button "+ 1" or "f" or "Thumbs up" does your browser set up a direct connection to the servers at Facebook or Google. The content of the "+ 1" or "f" or "Thumbs up" button is then passed on by Google or Facebook directly to your browser, and incorporated by it in the website. Thus, we have no influence on the extent of the data that Google or Facebook collects with the button.
On their internet pages Facebook and Google (http://www.facebook.com/policy.php; http://www.google.com/Intel/de/+/policy/+1button.html) present detailed information about the scope, type, purpose and further processing of your data and your rights to protection of your privacy.
By first logging out from the pages of your social networks (Facebook and Google +) and deleting the cookies that have been set, you can prevent Facebook and Google from collecting information about you during your visit to our website.
Spam/DDOS Protection
We use tools (such as Google's reCAPTCHA and others) to protect our website from malicious traffic, in particular for spam and DDOS protection. Such types of service analyse your behaviour on the website, the configuration of your computer (including any Google or other third party cookies you already have installed) and your IP address to determine whether you are a genuine or malicious user. Where an issue is detected, you will be challenged to prove that you are not a robot when completing certain tasks. For example, when submitting a form.
This data is passed directly between your computer and Google's and other third parties' servers in Europe and the USA (as to Google) therefore we have no influence on the extent of the data that they collect, nor what that data is subsequently used for.
Google reCAPTCHA is a service provided by Google Inc, 1600 Ampitheatre Parkway, Mountain View, CA 94043, USA. For more information about the scope, type and further processing of your data and information on how to protect your privacy please refer to the Google privacy policy (https://www.google.com/policies/privacy/) and terms of service (www.google.com/policies/terms).
Further information
If you have any queries relating to this Cookie Policy please contact us at info@distrelec.com.
Changes to our Cookie Policy
If this Cookie Policy changes, the revised policy will include a new effective date and will be posted on this page. Please check back regularly to keep informed of updates. The effective date of this Cookie Policy is 31 December 2023.